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Call Center Outsourcing: Trends And Techniques - 2010

Published: 09/19/2010 by Scott Miller in News

As companies start to understand how call center outsourcing functions can help save precious operating resources, the newest trends in the industry is shifting from just customer service to lead generation.

Clothing retailers consider outsourcing

SA Clothing retailers are considering moving orders for Christmas stock to suppliers outside the country.

Choosing an outsourcing partner

Published: 09/03/2010 in News

Choosing an outsourcing partner

No matter how successful you think you are already, you can always build bigger and better. Frank Yazdi and Manoj Madhusudanan from Evalueserve know how it is done.

Call Center Outsourcing - Prospective Destinations

Call center prospective destinations defined

Choosing an Outbound Call Center Service

When looking for the right outbound call center, a company must take into consideration several factors. By determining the needs of the company, considerations can be made as to what are the determining criteria in making the proper choices.

Call Center Companies For Global Clientele

Business firms these days are potentially capable of catering to a global clientele. The web-enabled services have made it possible for these business firms to reach out to the wider market.

China proves tough for India's outsourcers

Published: 08/23/2010 by Effie Sha in News

China proves tough for India's outsourcers

Industry executives in China say Indian companies are trying to get the best of their Chinese business.

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